Return Policy

Thank you for purchasing original paintings from my website. I strive to ensure your complete satisfaction with your art investment. 

Below is detailed return policy.

 

1. Time Frame: Returns must be initiated within 30 days from the date of delivery.

2. Condition: Artwork must be returned in its original condition, without any damage or alterations.

3. Documentation: Proof of purchase, such as a receipt or order confirmation, is required for all returns.

 

1. Initiate a Return: Contact me with your order number and reason for the return.

2. Return Authorization: Upon approval, you will receive a Return Authorization Number (RAN) and instructions on how to securely package the artwork for return.

3. Packaging: Use the original packaging materials if possible. If not, ensure the artwork is securely packaged to prevent damage during transit.

4. Shipping: You are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance.

 

1. Inspection: Once we receive the returned artwork, it will be inspected to ensure it meets the return conditions.

2. Processing Time: Refunds will be processed within 14 business days after the inspection is complete.

3. Method of Refund: Refunds will be issued to the original payment method. If the purchase was made via credit card, it may take additional time for the refund to appear on your statement.

 

1. Custom Orders: Custom or commissioned artworks are non-returnable and non-refundable.

2. Damage Due to Misuse: Any artwork damaged due to misuse, neglect, or alteration by the customer is not eligible for return.

 

1. Liability: Our liability is limited to the amount paid for the artwork. We are not responsible for any indirect or consequential losses.

2. Amendments: We reserve the right to amend this return policy at any time. Any changes will be posted on our website and will apply to purchases made after the date of posting.